FAQ

How do I apply the patches to my items?

For patches with paper backing, simply peel off the backing and press the patch firmly onto the desired item. Make sure to apply even pressure to ensure a secure bond. For best results, we recommend using a hot iron to further adhere the patch.  For patches with vinyl backing, use a clear craft adhesive. Most patches are iron on and will adhere to your denim/fabric with a hot iron.  We are always happy to give advice via email.  

Can the patches be removed once applied?

Our alphabet patches are designed to be durable and long-lasting, and are not intended to be removed. 

Are the patches machine washable?

Yes, our alphabet patches are machine washable. However, to ensure the longevity of the patch, we recommend turning the item inside out and washing it on a gentle cycle with cold water. Avoid using bleach or harsh detergents, as they may cause the patch to fade or peel.  

Can I customize the color or size of the patches?

At the moment, we offer our alphabet patches in a variety of colors and sizes. However, we do not offer customization options for color or size. We are constantly expanding our product range, so be sure to check back for any updates or new releases.

What is your return policy?

We accept returns for unpatched items within 7 days of purchase. However, please note that customized or patched items are final sale and cannot be returned. If you receive a damaged item, please contact us immediately so we can assist you with a replacement or refund.

Do you offer international shipping?

Currently, we only offer shipping within the United States. We apologize for any inconvenience caused and hope to expand our shipping options in the future. Please stay tuned for updates on international shipping.

How do I place an order?

To place an order, simply browse our collection of unique alphabet patches and select the ones you want to purchase. Add them to your cart and proceed to checkout. Follow the prompts to enter your shipping and payment information, and then confirm your order. It's that easy!

Can I customize denim and accessories?

Yes, you can customize with patches to add a personal touch to your items. Simply select the customization option when adding the patches to your cart. You can choose from different colors and designs to create a unique look.

Can I purchase patches only?

Absolutely!  We sell patches, denim, accessories, as well as pre-patched items.  You can even have us patch your own item with our patches.  Use our customization box for details on your order.

How long does it take to process an order?

We strive to process and ship orders as quickly as possible. Typically, it takes 5-7 business days to process an order. However, during busy periods, it may take slightly longer. Once your order has been processed, you will receive a confirmation email with tracking information.

What are the shipping options?

We offer shipping within the US. Your order will be shipped via a reliable shipping service and you will receive a tracking number to monitor the progress of your delivery.